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Vehicle Diagnostic Equipment: Your FAQs Answered

Most commercial workshops cover a wide range of vehicles. And as vehicle tech continue to evolve with new components and systems, it gets harder and harder for your technicians to keep up.

So, to make their lives easier (and make diagnostics faster), smart workshops are investing in dedicated diagnostic tools — to give their teams the knowledge they need for the right fixes and repairs.

But it’s not a piece of kit that’s familiar to every workshop.

Here’s what you need to know about vehicle diagnostic equipment — with the questions we get asked the most:

 

What is vehicle diagnostic equipment?

Vehicle diagnostic equipment is a set of tools that connects to a vehicle and assesses its systems directly. Using software matched to the exact type of vehicle, it gives you live data to identify problems, and guided instructions to help you through the troubleshooting process.

It’s usually composed of:

  • A portable diagnostic tool that plugs into the vehicle
  • A handheld tablet that displays information to technicians
  • And diagnostic software with dealership-level knowledge of your vehicle.

Vehicle diagnostic tools are used by commercial vehicle workshops to make troubleshooting faster and improve their productivity — with instant access to the exact steps they need to take to solve the specific issue each vehicle has.

 

Which vehicles does it cover?

Any good diagnostic equipment should cover a wide range of vehicle types and manufacturers. And that’s especially important when it comes to commercial vehicle workshops.

Our Totalkare Diagnostic Equipment comes with Jaltest CV — a comprehensive software package that’s built to cover all kinds of commercial vehicles, including:

  • Trucks
  • Buses
  • Trailers
  • Agricultural
  • Plant
  • And LCVs.

And importantly, it covers every major brand and manufacturer, including:

  • DAF
  • MAN
  • Volvo
  • Mercedes-Benz
  • Iveco
  • Renault, and more.

 

How does it get the data?

Our diagnostic equipment comes with a Jaltest Link V9 — a portable unit that plugs directly into your vehicle’s systems to scan and assess any problems.

The portable unit then uses long-distance Bluetooth to talk remotely with a handheld tablet (the Eclipse Testpad Extreme Pro).

Your technicians can then select the right vehicle using the software on the tablet to get an accurate diagnosis, along with step-by-step instructions to guide them through the troubleshooting process and solve any issues.

 

What’s in the software?

With a vehicle diagnostic tool, your teams can get access to:

  • Interactive wiring diagrams
  • Exact component locations
  • Technical data and documents for each component
  • OEM adjustment torques
  • System checks and component actuation tests
  • And component calibrations and control unit programming.

And the best part?

It’s all displayed live on an easy-to-use tablet, with simplified diagrams and accessible graphs to help your technicians make sense of the data — and follow the right steps to fix issues.

 

Does it come with any training?

Diagnostic equipment is designed to be as easy to use as possible. It’s built with the purpose of making vehicle repairs faster, by taking the guesswork out of problem-solving. So, your teams always have the most complete information that’s presented in the simplest way.

And that means the training required is minimal:

Our own diagnostic equipment comes with on-site handover training with every order. So, you can get your teams up to speed as fast as possible — and see improvements in your productivity straight away. There is also live support available via Eclipse Jaltest should you need support on the diagnostic equipment or even how to solve a particular problem flagged up by the diagnostics on a vehicle.

 

Need a faster way to spot problems and solve issues?

With so many vehicles and new technologies, it’s tough for your teams to keep their knowledge up to date.

But with the right Diagnostic Equipment, you can give your technicians the live data and dealership-level knowledge of the most complex commercial vehicle systems.

And the result?

They can spot problems, perform tests, and take the fastest route to the right repairs — all with the best possible knowledge at their fingertips.

So if you’re looking to cut down your diagnostic time and help your teams improve their throughput, talk to a Totalkare expert and we’ll show you exactly what our tools can do.