How a service contract on your equipment saves your workshop time and money

The best workshop equipment is built to last.

But even the best kit needs a little TLC — the regular checkups and maintenance that help you stay compliant and get the most out of your investment.

So for any vehicle workshop that’s looking to save money in the long run — you can’t afford to ignore your equipment.

Here’s how an aftersales service contract can help:

 

The essentials are covered

Vehicle lift repairs aren’t just about when things go wrong:

It’s about keeping up with regulations — and making sure your business is compliant.

The government’s LOLER (Lifting Operations and Lifting Equipment Regulations) require thorough examinations of your lifting equipment every 6 months.

So if you know you need checks at the same time each year — why take the risk of letting it slip by?

With an aftercare service contract set in place, you can avoid the time and hassle of scheduling each new checkup. There’s no chance of forgetting or getting caught out with no inspection — and no chance of getting slapped with a fine or other penalty.

 

What do you get with Totalkare?

Every level of our Afterkare service contracts comes with 2 service visits per year included — so you’ll never fall short of the LOLER requirements.

 

You’ll save on spare parts

The best workshop equipment doesn’t come cheap — and neither do the parts that make vehicle lift services possible.

The best suppliers know this, and they’ll be happy to offer a discount on vehicle lift spares for businesses that sign up to a service contract.

So how much could you save? Here’s how it works with us:

 

Service Level	Standard	Extra	Fixed
Discount on spare parts	10%	30%	35%

 

These significant discounts can add up to serious savings over the course of a few years — especially when they’re multiplied across different bits of kits and different premises.

The more equipment you have that’s covered by service contracts, the more money you’ll save on vehicle lift spares — and the more long-term value you’ll get out of the equipment you invest in.

 

You’ll save on callouts

Any good service contract will include the essential service visits every 6 months.

But the best contracts include emergency callouts, too.

If things go wrong and your equipment needs urgent attention, you can get a qualified engineer out to your premises to analyse and repair your kit — without paying anything extra for the visit.

Here’s what that looks like for our different levels of service:

Service Level	Standard	Extra	Fixed
Free callout	❌	❌	✅
Free travel	❌	❌	✅
Free labour	❌	❌	✅

 

With our highest level of Afterkare service contract, you’ll get access to our expert team of more than 30 engineers on-call across the country — at a simple, fixed price that’s easy to manage and slot into your budget.

How many visits does it take?

If you’re on a basic package that doesn’t include callouts, you’ll be looking at a fee for your emergency visits.

But with our engineers delivering a 76% fix rate at the first visit, you can be confident in the money you spend — it’s rare that you’ll need more than one!

 

You’ll have 24-hour expert advice

Some equipment issues won’t need an expert on-site — or any spare parts or repairs.

But when you’re looking at a problem with a complex piece of kit, you won’t always know how big the problem is.

So to help you save on callouts (and get you up and running sooner), our service contracts include access to our 24-hour phone helpline.

With instant guidance from our equipment specialists, you’ll be able to assess the problem and find solutions for your equipment — without any extra callout fees or time spent waiting for a visit.

In lots of cases, there’s a simple solution that can get your equipment running and your teams back on track — so you can get back to doing what you do best.

 

Not sure what aftercare you need?

We’ve made a name for ourselves as a leading supplier of workshop equipment.

And we mean that literally:

Our aftercare service is what gave us the name ‘Totalkare’ — which means it’s our mission to look after our customers, far beyond the sales we make.

So if you’re thinking about the long term with the equipment you buy (and how to get the most value from your investments), take a look at our popular Afterkare service — or drop us a message to see how we can help.